WEBSITE PRIVACY POLICY
DATED: THE 7th DAY OF March 2012
This web site is owned and operated by Natures Organics Pty Ltd and will be referred to as "We", "our" and "us" in this Privacy Policy. By using this site, you agree to the Privacy Policy of this website ("the web site"), which is set out on this web site page. The Privacy Policy relates to the collection and use of Personal Information you may supply to us through your conduct on the web site.
We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("Personal
Information"). This Privacy Policy governs the manner in which your Personal Information obtained through the web site will be dealt with by us.
Personal Information
Personal information about you is collected only when knowingly and voluntarily submitted.
Examples of Personal Information we collect include: names, addresses, email addresses,
birthdate, phone and facsimile numbers. We collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your Personal Information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. We do NOT seek to collect Sensitive Information from or about our visitors.
Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain Personal Information, may be stored as archives for record-keeping and back-up purposes.
Collecting Information from Users
Our web servers gather various unique information about you to assist with the diagnosis of
problems or support issues with our services. Examples of the collected information includes your IP Address, Internet Browser name (eg, Internet Explorer, Firefox etc), Country and Screen Resolution. This information cannot be used to identify your personal identity.
In some circumstances we may be provided with this information by third parties. Examples of third parties may include “Google” and “CloudFlare”.
Information collected and provided to us is used for analysing the usage of our website to allow us to improve it.
Cookies
We use cookies to provide you with a better experience. These cookies allow us to store your session ID and are a way of monitoring single user access. Our cookie do NOT store Personal Information, however may contain data used to identify information you have previously provided to us.
Collecting Information from Registered Members
As part of registering with us, we collect Personal Information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration is completely optional. Registration may include submitting your name, email address, address, birthdate, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• third parties where you consent to the use or disclosure;
• third parties in order to meet your request for goods or services.;
• where we have reason to believe that doing so is necessary to identify, contact or bring
legal action against anyone damaging, injuring, or interfering (intentionally or
unintentionally) with our rights or property, users, or anyone else who could be harmed by
such activities;
• where required or authorised by law.
Security
We strive to ensure the security, integrity and privacy of Personal Information submitted to our sites, and we review and update our security measures in light of current technologies.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. We will endeavour to take reasonable steps to protect the Personal Information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any Personal Information held by us.
However, we will not be held responsible for events arising from unauthorised access to your Personal Information.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. Some or all Personal Information may be stored in backups which will be kept by us for a minimum of 5 years.
Access to Information
You have the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please make out your request to us in writing.
We will not charge any fee for your access request, but may charge an administrative fee for
providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before
releasing such information. We will not release your information if we are unable to authenticate the identity of the person making the request.
Links to other sites
We provide links to websites outside of our website(s), as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your Personal Information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
We do not make any representations about third party web sites that may be linked to the website.
Responsible Disclosure
Publicly disclosing a vulnerability can put the entire community at risk. If you’ve discovered a
security concern, please email us at ict@naturesorganics.com.au. We’ll work with you to make sure that we understand the scope of the issue, and that we fully address your concern.
Please act in good faith towards our users’ privacy and data during your disclosure. We undertake to NOT take legal action against you or administrative action against your account if you act accordingly.
Policy Updates
We reserve the right, at our discretion, to modify this Privacy Policy at any time. The current
version is available at anytime via our office or on our website to anyone who requests it. This Privacy Policy should be reviewed periodically so that you are updated on any changes.
Complaints You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us.
Privacy Enquiries
If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
31 Cornhill Street
Ferntree Gully, Victoria, 3156
AUSTRALIA
Ph: +61 3 9759 0300
E-Mail: enq@naturesorganics.com.au
For more information about privacy issues in Australia and protecting your privacy, visit the
Australian Federal Privacy Commissioner's web site: http://www.privacy.gov.au/.